How we handle your information

This covers the Tabularasa Resort website, the booking system and the guest app (including the Android app), run by Tabularasa Resort, Barangay Alimanguan, San Vicente, Palawan, Philippines. Last updated November 2026.

What we collect, and why

• Bookings: your name, email, optional phone number and notes, your dates, room and number of guests, and payments we record. We use them to hold, confirm and manage your stay and to email you about it.
• Online check-in (optional): the names and nationalities of the guests in your booking, your arrival time and transport, phone number and requests, to prepare your arrival.
• Extras and food orders (optional): what you request or order, your name and where to bring it, to prepare and deliver it.
• Notifications (optional): if you turn them on, your browser gives us a notification address for your device. We use it only to send booking updates, order updates and, if you choose, resort news.
• Technical data: our server sees your IP address with each request; we use it only to stop abuse (rate limits) and keep it with bookings for fraud prevention.

What stays on your phone

The guest app keeps your journal, packing list, language, saved booking reference, cart and settings in your browser's storage on your own device. We never receive them. If you use "Show my position" on the offline map, your location is used on the phone only and is not sent to us.

Who else is involved

• Email delivery: booking emails are sent through our email provider (Resend), which processes your email address and the message to deliver it.
• Weather and exchange rates: our server fetches the forecast from MET Norway and exchange rates from Frankfurter (European Central Bank rates). Nothing about you is sent to them.
• Notifications: are delivered through your browser maker's push service (for example Google, Apple or Mozilla).
• Fonts and maps: the pages load fonts from Google Fonts, and the "Open in Google Maps" links open Google Maps when you tap them.

We don't sell your data, show ads, or use analytics or tracking.

How long we keep it

We keep booking and check-in details for as long as we need them for your stay, our accounts and legal obligations. Food orders are kept for a short time after they are delivered. You can remove the notification address at any time by turning notifications off in the app.

Your rights

Under the Philippine Data Privacy Act of 2012 you can ask to see, correct or delete your personal data, or object to its use. Contact us using the details on our website or reply to any booking email.